In an economy increasingly driven by applications, the ability to rapidly deliver high-quality software services has become a major point of differentiation for leading businesses everywhere. Now, brand loyalty is being replaced by experience loyalty, meaning performance is constantly scrutinized by every customer as they contextually interact with your business via the software you develop.

Against this new dynamic, Agile Operations – think the Ops side of DevOps – has become the mantra for supporting the digital transformation in all industries. Every business is a software business and that has real and immediate implications for operations teams.  Consider for a moment how cloud computing, microservices, containerized applications and the like are changing the very definition of infrastructure from what it was just 10 years ago.  This new, agile infrastructure and increased velocity, volume and variety of application changes challenge technology teams. As a result, IT Operations teams are being called upon to deploy more innovative services in more dynamic environments more quickly than ever before, all while ensuring amazing customer experiences.

So what are some of the top things IT Operations leaders need to be thinking about? Here are a few thoughts to get you started:

•  How does Agile together with DevOps strategies impact the quality of service you are delivering to end users and customers? How can companies balance speed with resilience?
•  How can Agile Operations help you transform your overall IT operations to deliver more value to your organization and customers by streamlining the application development process?
•  What challenges can you expect from new highly distributed micro-service architectures and mobile/IoT/API-centric services – how do your monitoring capabilities need to adapt?
•  How can your cross-functional teams leverage performance insights and intelligence to drive business improvements from cost, quality and velocity perspectives?
•  Where should application management start to ensure your software deployments earn and maintain customer experience loyalty?

Want advice on these questions and more? Register today to for, “The InformationWeek DevOps Experience: The Impact of Agile Operations During the event, together with DevOps experts and customer practitioners we’ll discuss how IT Ops is changing to deliver business agility without any IT fragility. Follow the event conversation on Twitter via #AgileOps2015.

Or, if you happen to be based in California, please join us at this exclusive event at the new Levi’s Stadium in Santa Clara, Calif.  The live event also includes a behind the scenes technology tour of how IT redefines the fan experience for the San Francisco 49ers. Click here to register for the live event.

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